Gloriously Ordinary Language - The Programme

Rehumanise. Reconnect. Reimagine.

Gloriously Ordinary Language is an exciting eight-month programme for local councils and other social care organisations who want to rehumanise their language, reconnect practice with personal and organisational principles and reimagine care and support.

This is how it works.

A person is communicating with someone by video using a laptop and headphones. They are using a wheelchair.

MONTH 1

A half-day Zoom workshop with 20-30 people working in – and drawing on support from – your organisation, where we get to do some thinking together about language and why it matters to all of us.

We will: 

  • Listen to each other’s experience of the language of social care, and the impact and influence it has on how we think and what we do

  • Explain how the programme works and your part in it

  • Have the chance to think about some of the practical things you want to work on together 

By the end of this month, you will have agreed the 5 - 6 people who you want to lead local work on rewriting social care (your team).

A person is looking at a laptop screen. They are holding a pen, ready to write in a notebook in front of the laptop.

MONTHS 2 - 7

Six full-day (10am – 4pm) Zoom workshops for your team, and teams from five other places who are also looking to work on their language. These workshops will help you influence how people think and communicate with and about each other, and about the purpose and practice of adult social care.

PURPOSE

For example:

  • Strategy

  • Annual report/Local account

  • Web pages

  • Information leaflet

  • Video script

PEOPLE

For example:

  • Recording conversations

  • Support plans

  • Standard letters

PRACTICE

For example:

  • Job description

  • Job advert

  • Policy document

  • Practice guidance

  • E-learning module

Each team will pick three things to work on during this time – one from each area above. We’ll work on these things in the sessions and support you to work on them in between each session too. You’ll also benefit from sharing ideas and learning from the other teams participating in the programme.

A person writes in a notebook. They are seated at a table, working with other people. People in the background are blurred.

MONTH 8

A full day (10am – 4pm) gathering to meet each other face-to-face, and share what each team has learned and created together, celebrate successes and plan next steps.

  • "Today has been a massive eye-opener and has changed the way I think about the language we use in social care."

  • "The challenge has been welcomed today, with lots of light-bulb moments."

  • "Definitely made me think about how things can be changed."

  • "Feeling inspired!"

  • "Great to have space for reflection and discussion together. Such an important ingredient for change!"

  • "As always, brilliant session, great subject, well organised and above all thought-provoking."

Ready to rehumanise, reconnect and reimagine?

Continue reading below for more information or to book on to the programme, please contact us directly.

Programme Information

  • £4,950 + VAT per organisation.

  • May 2026 programme

    March/April 2026 - You’ll book your organisation’s planning session (Month 1 in ‘how it works’)

    Tuesday 5 May 2026

    Tuesday 2 June 2026

    Tuesday 7 July 2026

    Tuesday 8 September 2026

    Tuesday 6 October 2026

    Tuesday 3 November 2026

    Tuesday 8 December 2026 (a celebration get-together)

    September 2026 programme

    July/August 2026 - You’ll book your organisation’s intro session (Month 1 in ‘how it works’)

    Wednesday 9 September 2026

    Wednesday 7 October 2026

    Wednesday 4 November 2026

    Wednesday 2 December 2026

    Wednesday 6 January 2027

    Wednesday 3 February 2027

    Wednesday 3 March 2027 (a celebration get-together)

Book on to the next programme

For more information, or to book on to the programme, please contact us.